return to the documentation
About the emails sent by your portal
NOTE: This article applies to the notifications sent to your agents.
Your portal sends its emails with the address “email@example.com“.
The sender‘s name is “IncognitoDesk“.
We sign emails with a cryptographic Signature DKIM (DomainKeys Identified Mail).
- adding “firstname.lastname@example.org“ to your address book;
- informing your IT department so that our emails are not considered spam.
Finally, if you have any problems receiving our emails, please do not hesitate to contact us.
Do you need more assistance?