About the emails sent by your portal
NOTE: This article applies to the notifications sent to your agents.
Your portal sends its emails with the address “firstname.lastname@example.org”.
The sender’s name is “IncognitoDesk”.
We sign emails with a cryptographic Signature DKIM (DomainKeys Identified Mail).
- adding “email@example.com” to your address book;
- informing your IT department so that our emails are not considere spam.
Finally, if you have any problems receiving our emails, please do not hesitate to contact us.