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About the emails sent by your portal

NOTE: This article applies to the notifications sent to your agents.

Your portal sends its emails with the address “support@mailer.incognitodesk.com”.

The sender’s name is “IncognitoDesk”.

We sign emails with a cryptographic Signature DKIM (DomainKeys Identified Mail).

We suggest:

  • adding “support@mailer.incognitodesk.com” to your address book;
  • informing your IT department so that our emails are not considere spam.

Finally, if you have any problems receiving our emails, please do not hesitate to contact us.

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